I TOOK MY CAMPER IN 4 WEEKS AGO FOR WARRANTY WORK 2 WEEKS WENT BY AND I CALLED TO CHECK WAS TOLD THE WARRANTY PEOPLE WITH DOMETIC WOULDN'T CALL THEM BACK. I WENT HOME AND CALLED MYSELF AND THE LADY TOLD ME ALL THEY HAD TO DO WAS CALL THE 1-888 NUMBER AND OPTS 6 AND THEY WOULD TALK TO SOMEONE NO VOICEMAIL I WAS LIED TO BY CAMPING WORLD I WAS ALSO TOLD THE THEY HAD LEFT PALOMINO A VOICEMAIL AND THEY NEVER CALLED BACK i CALLED PALOMINO AND TALKED TO THE GUY AND WAS TOLD HE DIDN'T GET A WORK ORDER UNTIL THIS MORNING AND HE APPROVED THE WORK LIE #2 CAMPING WORLD CALLED BACK UP THE FOLLOWING SATURDAY 1 WEEK LATER AND WAS TOLD EVERYTHING WAS FIX EXCEPT MY AWNING WHICH THEY BROKE WAS TOLD THE BARREL WOULD BE THERE ANY DAY THAT MY CAMPER SHOULD BE READY TUESDAY OR WEDNESDAY OF NEXT WEEK TOMORROW IN 4 WEEKS THAT THEY HAVE HAD MY CAMPER. THE FIRST TIME THEY SCRACHTED IT UP PUTTING A NEW AWNING FABRIC ON. SO WE WILL SEE WHAT HAPPENS NOT A HAPPY CAMPER HERE.
This organization is a complete and utter ripoff. They tried to over charge me for a generator and installation in my RV -- to the tune of $6,100. Later found out the real cost was around $2800 - $2900. They tried to charge me for all kinds of things that I later found out (from the company who makes the generator) that are either -- completely unnecessary -- or already installed on the RV. They also tried to double bill me for the installation cost of the generator and also attempted to bill me an extra $400 for a 2 year warranty (when the generator comes with a full 3 year warranty). They also never ever called me back when they said they would. Finally, they forced me to come out to their place 4 separate times because of their incompetence. Very dishonest and unprofessional people.