Went in for an alignment purchased through groupon now. They told me they could not do an alignment until I replaced the tie rod. Ok. They quoted me a total of $120 for the outer and inner tie rod parts and about $127 for an estimated 1.3 hours of labor. Went to autozone and got the parts for less than $50. Asked my mechanic friend how long he thought it would take to replace the tie rods on one side and he told me about 20 minutes (an hour less than what Meineke quoted). I don't know if they were trying to get more money out of me or if their prices are just really high, but what they quoted me was very unreasonable. The mechanics were very polite and the man working the front desk was polite until I told them that they wouldnt be getting my business. When I asked him about the money I had spent on the groupon he responded ""That's not my problem"". Would not recommend this place to anyone based on my experience.
I brought my car in for a standard inspection. According to their person my car needed $594.00 worth of work before it would pass. I took it to another mechanic for a second opinion and they could not find the problem. We changed a light bulb in the license plate area and took it back. Amazingly it passed with no problem. When I told them the problem reported with the wheel had not been touched they had no explanation as to why it was ok now. Sounds like they we trying to scam me for $587.00 to fix something that was never broken,
Starting new job that requires me to travel to my clients. Brought in my car and had them go over it and recommend what needed attention. I like how the manager reviewed the items with me that needed service and specifically pointed out the items on the car.
My car was making noise when the steering wheel was turned. Took it to Meineke for an estimate. They wanted to charge a little over $1000.00. Said I had 3 leaks and bad rack and pinion and ""fluid was running out"". I left with the estimate and went somewhere else. There were no leaks and it needed a little power steering fluid. Nothing else wrong with the car. I will never go back. I should have been suspicious when they were so slow the cashier had time to joke and play around with the mechanics. They are crooks!
I drive an Infiniti G35 Sports Coupe and usually go to the dealer for service, but decided to save a few bucks. I went in for an oil change and my satellite radio was working fine. Driving away, I noticed that the entire audio system was powered off, so turned it back on and it wouldn't even recognize that I have a satellite receiver. Went back to them and they basically told me to go to the dealer and if it could be proven that they messed it up, then they'd replace it. Luckily, I knew enough to try and reset it by opening the trunk and getting to the tuner and unplugging it to reset it. Why in the world would an oil change require them to do something that would cause my satellite tuner to get screwed with? I suspect that someone was messing with something that they had no business messing with or did something by mistake and tried to get over. I won't go back.
AFTER BEING TOLD AT THE DEALER I NEEDED 1400 OF REPAIRS, A FRIEND RECCOMENDED GOING TO MEINEKE OF FUQUAY. I MADE THE DRIVE FROM GARNER AND WAS QUITE SUPPRISED. THE STAFF WAS ACTUALLY HELPFUL AND DIDNT TALK DOWN TO ME, WHICH IS HOW THE DEALER ACTED, AND ACTUALLY GAVE ME A COUPLE OF OPTIONS AND TOOK ME OUT AND SHOWED ME WHAT WAS WRONG, EVEN THOUGH I HAD NO IDEA OF WHAT THE THINGS WERE THAT THEY WERE FIXING THEY WERE ABLE TO MAKE ME UNDERSTAND WHAT WAS NEEDED, AND WHAT WASNT. THEY SAVED ME MONEY AND TIME AND I COULDNT BE HAPPIER. THANKS GUYS, I FINALLY HAVE A PLACE TO TAKE MY CAR.
Would avoid -- bad experience with the shop installing a part without authorization, and installing it improperly resulting in a roadside breakdown a few weeks later and another trip to (a different) repair shop. I took a chance on them and regret it.